Caterina Bulgarella: Why customer needs sink to the bottom of institutional priorities
Caterina Bulgarella
August 13, 2018
The Banking Standards Board (BSB) recently released the results of its second annual culture assessment across a sample of firms in the UK banking sector.
Established after the fallout of the Libor scandal as part of a larger effort to rebuild trust in the British financial system, the BSB is a private entity open to all banks and building societies operating in the United Kingdom.… Continue Reading