Harry Cassin
Publisher and Editor
Andy Spalding
Senior Editor
Jessica Tillipman
Senior Editor
Bill Steinman
Senior Editor
Richard L. Cassin
Editor at Large
Elizabeth K. Spahn
Editor Emeritus
Cody Worthington
Contributing Editor
Julie DiMauro
Contributing Editor
Thomas Fox
Contributing Editor
Marc Alain Bohn
Contributing Editor
Bill Waite
Contributing Editor
Shruti J. Shah
Contributing Editor
Russell A. Stamets
Contributing Editor
Richard Bistrong
Contributing Editor
Eric Carlson
Contributing Editor
Following through with personal, business, and compliance-related New Year’s resolutions can be tricky. Changing behavior requires, among other things, motivation. Let’s explore how you can motivate good things and demotivate bad things in yourself and others using the insights from the Personality Systems Interactions (PSI) theory.… Continue Reading
The way expectations influence outcomes was first researched in depth in the 1960s by two psychologists, Robert Rosenthal and Lenore Jacobson, who studied teachers and students. Then in 1969, Harvard business professor J.… Continue Reading
Ask employees who’ve been through compliance training how much they know, and you’re likely to hear good news: they’ll say they know a lot. But science — behavioral science, that is — warns against accepting self-assessments at face value.… Continue Reading
In my previous post, I looked at the behavioral interventions that some organizations currently use. We saw the important distinction between individual- and system-level interventions, why it is key to use them together, and how all of that translates into the ethics and compliance narrative. … Continue Reading
At the gatehouse, the security guard passed me a Novartis visitor’s badge, and I turned to walk down Fabrikstrasse – the campus’ central boulevard. Two thoughts popped into my head: I think I’m too early (I was) and I hope these people are friendly (they were).… Continue Reading
In my previous post, I looked into how you can start with behavioral interventions, what are the key things to consider upfront, and why having a senior-level sponsor is paramount.… Continue Reading
Compliance programs work most of the time because most people tend to respond in similar ways to similar circumstances. In behavioral science, those tendencies are sometimes called “effects.” Some effects can strengthen compliance programs; others can weaken them.… Continue Reading
Problems with integrity often start from behaviors. Poor culture may drive misconduct and poor outcomes. The behavioral risk needs to be managed. Do we all agree on this? I think so.… Continue Reading
Some pioneering economists and psychologists have taken a closer look at how people behave — and the choices they make, such as in the workplace, to create a body of work called behavioral economics.… Continue Reading
If we could know in advance what a potentially corrupt team inside a company would look like, we could prevent the corruption from happening, at least in theory. It turns out we do know what corrupt teams look like.… Continue Reading
We’ve all heard the question before: Does corruption work as grease in the wheels or as sand?
The debate had its origin in Nathaniel H. Leff’s paper from 1964 “Economic Development Through Bureaucratic Corruption,” and was soon popularized by Samuel Huntington in his 1968 book Political Order in Changing Societies.… Continue Reading
Forget the idea that human beings are perfectly rational. People do not always make consistent decisions based on strict logic or narrow self-interest. Human behavior is complex and emotions and intuition have a significant role to play in individual decision-making.… Continue Reading
